Terms & Conditions

1 Definitions

Throughout these Terms & Conditions, the following terms carry the meanings set out below:

"Rectiven" / "we" / "us" / "our" — The legal practice operating under the name Rectiven, with offices at 78 Jalan Dhoby, 10200 George Town, Penang, Malaysia.

"You" / "User" — Any person accessing this website or engaging our legal services.

"Services" — Legal advisory and related professional services including Heritage Property Law, Wills and Probate, and Technology Licensing.

"Website" — The Rectiven website accessible at rectiven.info and all associated pages.

"Engagement Letter" — The written agreement between Rectiven and a client confirming the scope, fees, and terms of a specific legal matter.

"Content" — All text, documents, articles, images, and other material published on the Website.

2 Acceptance of Terms

By accessing or using our Website, you confirm that you are at least 18 years of age and have the legal capacity to enter into binding agreements. If you are using this Website on behalf of an organisation, you represent that you have authority to bind that organisation to these Terms.

Use of our Website constitutes acceptance of these Terms. If you do not agree with any part of them, please refrain from using the Website or submitting enquiries through it.

Important: Browsing this Website and submitting a contact form does not create a solicitor-client relationship. A formal engagement relationship is established only upon execution of an Engagement Letter.

3 Services Description

Rectiven provides professional legal services in the following areas, subject to jurisdiction and applicable regulations:

Heritage Property Law

Advisory and transactional support for heritage-listed properties in Penang and Malaysia, including compliance with the National Heritage Act 2005, title verification, and conservation agreements.

Wills and Probate

Drafting of wills, applications for grants of probate, and administration of estates under Malaysian law, including both testate and intestate situations.

Technology Licensing

Review and drafting of software licences, SaaS agreements, and technology transfer contracts, including IP considerations and cross-border regulatory compliance.

Service availability, scope, timelines, and pricing are subject to the specifics of each matter and will be set out in an Engagement Letter before work commences. We reserve the right to decline any engagement at our discretion without being required to give a reason.

4 User Obligations

When using our Website or engaging our services, you agree to:

Provide accurate and complete information when submitting enquiries or client intake documents
Promptly notify us of any changes to information provided
Co-operate with identity verification procedures as required under Malaysian anti-money laundering laws
Not use the Website for any unlawful purpose or in a way that infringes others' rights
Not attempt to gain unauthorised access to any part of the Website or its infrastructure
Not transmit harmful code, spam, or misleading information through the Website
Treat communications with our team in a professional and respectful manner
Not misrepresent your identity or authority when submitting information

5 Intellectual Property

All content on the Rectiven Website — including text, structure, design, images, and graphics — is the property of Rectiven or its licensors and is protected under applicable copyright and intellectual property laws in Malaysia.

You are granted a limited, non-exclusive, non-transferable licence to access and view the Website for personal, informational purposes only. This licence does not permit:

Reproduction or republication of Website content without prior written consent
Commercial use of any material from the Website
Modification or derivative works based on Website content
Systematic extraction or scraping of Website data

Legal documents, advice, and correspondence produced by Rectiven in the course of a client engagement remain the intellectual property of Rectiven until fees are settled in full, unless otherwise agreed in the Engagement Letter.

6 Fees & Payment

Our professional fees are outlined in the Engagement Letter and may be structured as a fixed fee, an hourly rate, or a milestone-based arrangement depending on the matter. Indicative fees published on our Website are for reference purposes and are subject to the specifics of each matter.

All fees are quoted in Malaysian Ringgit (MYR) unless otherwise specified in writing.

Disbursements (court fees, search fees, stamp duty, courier) are billed separately and at cost.

Invoices are payable within 14 days of issue unless a different arrangement is agreed in writing.

Late payments may incur interest at the rate permissible under the Civil Law Act 1956.

Refund requests for retainers or advance payments will be considered on a case-by-case basis, accounting for work already carried out.

7 Service-Specific Terms

Heritage Property Law

Engagements are subject to access to relevant title documents, heritage designation records, and regulatory correspondence. Timelines depend on third-party responses from the National Heritage Department and land offices. We cannot control government processing times and do not commit to outcome timelines beyond our own file management.

Wills and Probate

Will preparation is subject to your providing clear and complete instructions. We will present a draft for your review before any final execution. Probate matters involve court processes that are beyond our control in terms of timing. We advise all clients to execute wills formally in the presence of witnesses as required by law.

Technology Licensing

Licensing advisory is based on information you provide regarding your technology, counterparty arrangements, and applicable jurisdictions. Our review is limited to the documents and information shared with us. We do not warrant that licensing terms will be acceptable to third parties or that regulatory approvals will be obtained on any particular timeline.

8 Confidentiality

We treat all information shared with us in the course of a professional engagement as confidential, in accordance with our duties under the Legal Profession Act 1976 and professional ethics rules of the Malaysian Bar Council.

We will not disclose your confidential information to third parties without your consent, except where required by law or court order, or where necessary to perform the services with your prior awareness (such as engaging a barrister or independent expert).

This confidentiality obligation survives the termination of any engagement and continues indefinitely, subject to applicable statutory exceptions.

9 Disclaimers

Website Content: The content on this Website is provided for general informational purposes only. It does not constitute legal advice and should not be relied upon as such. No solicitor-client relationship is formed by reading or using this Website.

We do not warrant that the Website will be available without interruption or error at all times.
We make no representations about the accuracy or completeness of third-party content linked from our Website.
Legal outcomes depend on facts, judicial discretion, and third-party conduct, and no particular result can be represented in advance.
The Website is provided "as is" without warranties of any kind, express or implied, to the fullest extent permitted by law.

10 Limitation of Liability

To the extent permitted by Malaysian law, Rectiven's total liability to you arising from or in connection with the use of this Website or the provision of services shall not exceed the total fees paid by you to Rectiven in the six months preceding the event giving rise to the claim.

We shall not be liable for indirect, consequential, special, or punitive damages arising from:

Use of or inability to use the Website
Reliance on information published on the Website without formal engagement
Delays caused by third parties including courts, government departments, or counterparties
Events beyond our reasonable control (force majeure)

Nothing in these Terms limits our liability for fraud, fraudulent misrepresentation, or any other liability that cannot be excluded under Malaysian law.

11 Indemnification

You agree to indemnify and hold Rectiven, its staff, and associates harmless from any claims, losses, liabilities, costs, or expenses (including reasonable legal fees) arising from:

Your breach of these Terms & Conditions
Your violation of any applicable law or regulation
Inaccurate or misleading information you have provided to us
Your infringement of any third party's rights in connection with your use of our services

12 Termination

Either party may terminate an active engagement by providing reasonable written notice, subject to the terms of the Engagement Letter. On termination:

All fees for work performed up to the date of termination remain payable
We will provide you with a summary of matter status and return original documents held on your behalf
Our confidentiality obligations continue to apply
Clauses relating to intellectual property, limitation of liability, and governing law survive termination

We reserve the right to cease acting for a client if instructed to act in a manner that conflicts with our professional obligations, or where a conflict of interest arises that cannot be resolved.

13 Governing Law & Dispute Resolution

These Terms & Conditions are governed by and construed in accordance with the laws of Malaysia. Any dispute arising from these Terms or from our services will be subject to the exclusive jurisdiction of the courts of Malaysia, with proceedings to be conducted in the courts of Penang where possible.

Before initiating any formal proceedings, both parties agree to make a good-faith effort to resolve disputes informally. Please contact us at [email protected] with a description of your concern, and we will endeavour to respond within 14 days.

In appropriate cases, both parties may agree to refer disputes to mediation under the auspices of the Malaysian Mediation Centre before resorting to litigation.

14 General Provisions

Entire Agreement: These Terms, together with any executed Engagement Letter, constitute the entire agreement between the parties with respect to the subject matter herein.

Severability: If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions shall continue in full force and effect.

Waiver: Our failure to enforce any provision shall not constitute a waiver of that provision or our right to enforce it at a later date.

Assignment: You may not assign your rights or obligations under these Terms without our prior written consent. We may engage associates or agents to assist with service delivery.

Notices: Formal notices should be delivered in writing to the address below or by email to [email protected]. Notices are deemed received on the business day following transmission.

Changes to Terms: We may update these Terms from time to time. The updated version will be posted on this page with a revised "Last Updated" date. Continued use of our Website after changes constitutes acceptance of the updated Terms.

15 Contact Information

For legal and contractual enquiries relating to these Terms, please contact:

Legal enquiries: [email protected]

Telephone: +60 4-8263 4197

Rectiven, 78 Jalan Dhoby, 10200 George Town, Penang, Malaysia

rectiven.info